Mobile Number POrting

Begin your mobile number port

Transferring your mobile number (also known as mobile number porting) to Symbio’s mobile service is an easy process.

To port your mobile phone number to Symbio's mobile service, please complete and submit the form below.

You'll need the following items to complete the form:

SIM card & account number

Please ensure you have your Symbio SIM card and account number ready.
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If you do not have a Symbio SIM card, please contact us on 1300 431 456 to order additional cards.

Porting from a postpaid mobile service

What is a postpaid mobile service?

You receive a bill at the end of the month, paying for your service retroactively rather than proactively.

Please ensure you have your current provider account number ready.

Porting from a prepaid mobile service

What is a prepaid mobile service?

You pay for upfront when you purchase a SIM or a recharge.
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Please ensure that the account holder name and date of birth match to enable successful number porting.

Need help?

Please call 1300 431 456 during AEST business hours, Monday to Friday.

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