Symbio Exchange

International voice that goes the long-distance

Connect with customers worldwide. Send and receive voice traffic to every country and every device, using our meticulously tested global routes.

How it works

Symbio Exchange is a cost-effective way to route, trade and swap international call traffic.

Connect with originating and terminating networks around the world, with Symbio working in the middle as your global routing partner, helping to optimise the cost and quality of your international call traffic.

Symbio's global voice routes are carefully selected from over 220+ international partners, and continuously monitored for quality and stability.

Graphic telephone lines connecting the world

Use cases

Symbio Exchange handles billions of international voice minutes per annum, across a wide variety of use cases spanning enterprise, collaboration and global telecom.

Telecom operator

Enable your customers to make fixed, VoIP and mobile calls from anywhere in the world to any international destination.

Flexible delivery

Manage your own A-Z routing or let Symbio do it for you, meeting agreed quality and margin targets.

Origin based routing

Automatic country of origin routing delivers the best possible cost for your traffic profile.

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Recommended for:

  • Telecom providers
  • Mobile networks
  • MVNOs

UC & Collaboration

Pre-qualified, carrier tested routes ensure your collaboration and conferencing traffic is accepted in more regions.

UCaaS & contact center

Support domestic-to-domestic calls, such as between global branch offices, where calls are routed via international trunks.

Dial-in conferencing

Use our pre-qualified partners and stable routes to prevent your legitimate conferencing traffic being mistaken for spam.

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Recommended for:

  • Enterprise MSPs
  • UCaaS providers
  • Conferencing vendors

Call verification

Ensure delivery of high volume, short duration traffic, such as for one-time password (voice OTP) and flash call verification.

CLI guaranteed

Caller Line Identification (CLI) is preserved and delivered in local domestic format where possible.

Higher deliverability

Voice verification traffic is routed via our local partners who are pre-qualified to accept this unusual traffic profile.

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Recommended for:

  • CPaaS providers
  • Voice aggregators

Wholesale voice

Trade and swap wholesale voice traffic. Symbio Exchange can provide inbound and outbound traffic with A-Z destination coverage.

Competitive price

Strike the optimal balance of competitive wholesale pricing and stable call quality.

Asia-Pacific specialist

Trade and swap voice for any destination, with specialist coverage of Australia, New Zealand, Singapore and the Pacific islands.

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Recommended for:

  • Telecom providers
  • Mobile networks
  • Voice aggregators

Why choose Symbio Exchange?

Symbio Exchange is market-leading solution for routing, trading and swapping international traffic.

We take care of worldwide carrier connectivity, quality assurance and local regulatory requirements. It's international voice, without the complexity.

So you can deliver high quality international calling and roaming to meet the needs of customers and users worldwide.

24x7x365 global network monitoring

Direct and bi-lateral routes

Stable, trusted routing partners

Proactive fault management

ASR and NER quality benchmarks

CLI pass-through on selected routes

Asia-Pacific communication specialist

Our local expertise gives you a home ground advantage. Operating in Asia and the Pacific for more than 30 years, you can trust Symbio’s reach, relationships and specialist experience.

Get started today

Discover how Symbio Exchange can improve your international voice costs and quality

Contact Sales