Resource Library

Discover our latest insights, news and product announcements. Everything you need to compete - and win - in today's market.

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Unlocking growth in South-East Asia with the Symbio SEA Hub

The Symbio SEA hub provides voice carrier connectivity to Singapore and Malaysia for a wide range of business models including UCaaS, CPaaS, and telecom.

Article

How telecom providers can win in the age of AI & automation

Explore the essential strategies for your Telcom business to thrive in today's AI-driven era. Discover how automation and innovation can help enhance the efficiency of your customer experience.

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Why call center software is in demand in Southeast Asia

Demand for call center and CX software is tied to the rising customer service standards across Southeast Asia, especially in the e-commerce industry. Almost overnight, regions like Malaysia and Singapore have become a priority for global expansion.

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Choosing a Global Communications Partner: 10 factors to consider

Scale your global communication service and provide high quality, trusted and reliable calling. Explore why Symbio is the correct choice for your global expansion.

Media Release

Symbio launches self-service portals for enterprises and telecommunication providers

Symbio announces the launch of digital self-service portals in response to growing demand for flexible software that responds to the demands from the new patterns of working.

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Prepare for Southeast Asia’s cloud communications boom 'gold rush’

Cloud communications is booming in Singapore, Malaysia and across Southeast Asia. Don’t miss your chance to serve these important regions. The ‘gold rush’ has begun – it’s time you staked your claim.

An image reading Product Launch: Operator Connect

Media Release

Symbio Operator Connect for Microsoft Teams in Australia, New Zealand, Singapore

Symbio Holdings (ASX: SYM), leading communications software provider, has announced the launch of its Operator Connect for Microsoft Teams solution in Australia, New Zealand, and Singapore under its Symbio Enterprise division.

A map of South-East Asia, with Singapore and Malaysia highlighted.

Media Release

Symbio South-East Asia Hub: multi-country access with one interconnect

Symbio Holdings Limited (ASX: SYM), a leading voice communications software provider, today announced the launch of its South-East Asia (SEA) Regional Hub.

An image of the Kuala Lumpur Skyline in the early evening.

Media Release

Symbio launches Malaysian domestic communications network

Industry-leading communications software and cloud infrastructure provider Symbio Holdings (ASX:SYM) officially launched its domestic network in Malaysia today, with live call traffic and several large global customers already trialling it.

A graphic showing a man and a woman communicating via technology.

Article

Call management software: A quick guide for telcos and MSPs

Businesses, large and small, are crying out for a simpler, faster way to manage their call flows and make better use of their inbound phone numbers. This is where call management software can help you, help your clients.‍

Symbio launches Carrier Infrastructure as a Service offering for wholesale customers

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Symbio Carrier Infrastructure as a Service for telecommunication providers

Symbio’s CIaaS offering makes it easier for communications service providers of all sizes to launch and scale cloud collaboration services in new markets, utilising Symbio’s proprietary cloud-based technology stack.

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DID Logic accelerates APAC expansion with Symbio

Recently, our Singapore team worked with global VoIP and Virtual Number provider, DID Logic, helping them enter the APAC market.

Media Release

MNF Enterprise rebrands under Symbio as company continues Asia Expansion

Country and flag of Taiwan with landmarks

Media Release

Symbio extends its Asia expansion into Taiwan

Symbio's entry will expand their footprint in Taiwan and unlock opportunities to service APAC markets at affordable rates.

Article

Symbio extends its Asia expansion into Taiwan

Symbio will open service availability in Taiwan in 2023. This will enable enterprises to expand their footprint in Taiwan and unlock opportunities to service underserved APAC markets at affordable rates.