Virtual Staff & Agents

Enable IT Support Lines with Local Calling & Numbers in APAC

Local phone numbers in the Philippines, Malaysia and Indonesia, with low-cost channel-based pricing.

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Extend Calling & Messaging to Agents Across Asia-Pacific

Businesses worldwide overspend to keep support teams connected, burdened by complex platforms, per-seat fees, and hidden charges. Scaling shouldn’t cost this much.

We extend calling and messaging to agents in Philippines, Malaysia, Indonesia, Singapore, Australia, and New Zealand with local numbers, inbound/outbound voice, and SMS over our reliable Tier-1 network.

From five agents to five hundred, your teams stay connected, your customers enjoy crystal-clear service, and your budget stays firmly in check.

Simple and Scalable Channel-Based Pricing

Per-seat pricing forces you to pay for every agent — even when lines sit idle. Costs keep climbing, while flexibility disappears.

Our channel-based model charges only for concurrent calls. Scale capacity up during peak times, then scale back to save when it’s quiet.

Predictable costs, instant scalability, and the freedom to serve more customers without paying more than you should.

Features and Services

Access hotspot regions like the Philippines, Malaysia and Indonesia with local numbers, low-cost channel pricing, and simple SIP setup. Supports inbound/outbound calling and SMS in select regions.

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Connect via SIP

Integrates with any PBX or phone system through a simple SIP trunk setup. No complicated installs, ready for both on-prem and cloud.

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Channel-Based Pricing

Only pay for the number of concurrent calls you need. Scale up or down quickly and cost-effectively.

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Messaging

Enable SMS (in selected regions) to support multi-channel customer communication.

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Inbound Calling

Handle customer support, IT helpdesk, or sales enquiries with reliable inbound voice services.

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Local Numbers

Access local DIDs in key SEA markets including the Philippines, Malaysia, and Indonesia, plus toll-free options where available.

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Fully Compliant

Operate confidently with services built to meet regional telecom regulations and data privacy standards.

Symbio Cuts Your Costs & Keeps You Connected

Scale smarter with local numbers, Tier-1 reliability & simple channel-based pricing

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