Major Outages Status
The Telecommunications (Customer Communications for Outages) Industry Standard 2024 requires telcos to keep customers and the public informed when there is a major outage to a telecommunications network.
Status:
19th November 2025
Outage Status
Date/Time: 19 November 2025, 21:23 AEST
Status: Resolved
Details: Customer Portal access, interrupted service.
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Date/Time: 19 November 2025. 22:32 AEST
We have restored the Customer Portal Access issue. If you are still experiencing problems with access or If your matter is urgent, please contact the Symbio Support team on +61 2 9994 8585.
Thank you for your patience regarding this matter.
