Major Outages Status
The Telecommunications (Customer Communications for Outages) Industry Standard 2024 requires telcos to keep customers and the public informed when there is a major outage to a telecommunications network.
Service Alert: Inbound AU SMS (Resolved)
Incident Period: 14:24 – 14:53 AEDT
Current Status: Fully Operational / Monitoring
Details: At 14:24 AEDT, we identified an interruption affecting inbound SMS traffic in Australia.
Services were successfully restored at 14:53 AEDT. We are working with our upstream provider to finalize the Root Cause Analysis (RCA).
Next Steps:No action is required from your side. If you notice any residual issues, please reach out to our support team via the portal.
