Hands building Symbio over TNZI logo

Symbio consolidates TNZI for Asia Pacific expansion

May 26, 2022

Industry-leading communications software provider Symbio Holdings (ASX: SYM), is pleased to announce the company is joining its international and domestic businesses under the Symbio brand. The international business, previously known as TNZI, provides voice coverage across more than 90 international destinations.

Operating under a cohesive brand will support customers with accessing both domestic and international voice communication services in one place. The change will see Symbio play an even greater role in helping communication providers scale and service their customers across Asia Pacific and the world, further emphasising the continued progress Symbio is making on its international expansion strategy.

Under the unified Symbio brand, customers will be able to leverage the company’s full suite of capabilities including number porting, outbound calling and domestic call termination.

CEO of Symbio, Rene Sugo said, “TNZI has a long and significant history in New Zealand, with its’ origins tracing back to the pioneering telegraph lines that connected the country with the rest of the world. We are proud to inherit and carry this important legacy of innovation as we continue to grow our business in the Asia Pacific region. The consolidation of TNZI into Symbio is another proof point of our vision to support our customers with delivering the highest-quality cloud communication services.”

The rapid growth of software-enabled communications has removed traditional geographical barriers that have historically limited service providers to their domestic market, while at the same time the demand for international voice, UCaaS and CPaaS services has increased dramatically. Together these trends created a strong business case for the consolidation.  

“Operating as a clear unified business will make it simpler for customers and partners to enter into and operate in different parts of the world. Australian telecommunications providers are increasingly serving their customers overseas, and at the same time overseas communication providers are wanting to enter the high-growth Asia Pacific region.

“With the capabilities TNZI brings now available under the one brand, Symbio is best-placed to deliver next-generation cloud communications services more efficiently, for our customers now and into the future,” said Sugo.

TNZI (formerly Telecom New Zealand International) was first acquired by Symbio in 2015 to expand the company’s international business and capabilities in cloud communications. TNZI’s global voice network provides global carriers access to the Asia Pacific region and enables communication service providers to connect customers across countries, devices, and networks via more than 200 carriers and partners.

TNZI will operate as Symbio from 1 July 2022.

Visit the Symbio website for more information: https://www.symbio.global/global-voice

Operating under a cohesive brand will make it simpler for customers and partners

Download the press release

Latest posts

Improved workflow using technology

Media Release

Symbio extends cutting-edge digital experience capabilities in Singapore

Symbio, part of Aussie Broadband, has launched its new V4 API stack in Singapore, enhancing number management capabilities for communication service providers alongside the earlier rollout of its self-service Connect Portal. These innovations allow providers to manage bulk number orders, reservations, and SIP trunk assignments more efficiently and securely, offering greater control and automation. By combining advanced infrastructure with scalable tools, Symbio is solidifying its position as a leading provider of cloud-native communications across Australia, New Zealand, and Singapore

Singapore Connect Portal

Article

Seamless Number Management Now Available in Singapore

Symbio’s Connect Portal now offers seamless access to Singapore Series 3 and Series 6 numbers, enabling businesses to provision numbers in minutes instead of days. This automated process simplifies compliance with Singapore’s regulations and provides a consistent experience across Australia, New Zealand, and Singapore. Additionally, users can easily port numbers and manage their accounts securely through the portal.

Challenges in UCaaS to APAC

Article

Bringing UCaaS to APAC: 3 Challenges Every Provider Must Conquer

Expanding into ASEAN’s UCaaS market offers strong growth potential, but navigating regulatory, infrastructure, and capability challenges is crucial. Local compliance frameworks, network reliability, and service adaptability vary across regions, impacting seamless expansion. With deep regulatory expertise, robust infrastructure, and scalable solutions, Symbio helps service providers overcome these barriers and operate with confidence.

Back to Resources