Introduction
Category C port requests are initiated in the Connect Portal. Numbers can be uploaded manually or via bulk CSV. The system automatically segments these numbers by Losing Carrier, generating individual port batches and Porting Number Validation (PNV) submissions.
Each PNV must have the required details entered for each PNV before submission. Upon receiving the PNV Response, any concerns rasied will be highlighted and actionable in the Portal.
Once all concerns have been managed, the port can progresses and be submitted to Complex Notification Advice (CNA).Subsequent actions are then completed in Sonar and tracked in the Logged ticket.
Each PNV must have the required details entered for each PNV before submission. Upon receiving the PNV Response, any concerns rasied will be highlighted and actionable in the Portal.
Once all concerns have been managed, the port can progresses and be submitted to Complex Notification Advice (CNA).Subsequent actions are then completed in Sonar and tracked in the Logged ticket.
Porting actions completed in the Portal:
- Upload numbers
- Add PNV details and submit PNV
- Responding to PNV concerns
- Submit CNA
- Responding to CNA concerns
- TCNA
- CCA
- Cutover and port completion
How-To Guide
Step 1: Login to the Connect Portal
- Log in to the Connect Portal.
- Navigate to the Porting Dashboard and select Create Porting Intent.
Step 2: Input numbers
- Select the destination account for the ported numbers from the dropdown menu
- Enter a single number, or specify a range by entering the start and end numbers. Then click Add.
Step 3: Check Portability
- Once all numbers have been uploaded, select Check Portability.
- Add an optional Reference, and select Create.
- The request may take a few minutes until the results are populted in the UI.
- You can close the page and return once you receive an email notification once the results are ready or by navigating from the Porting Dashboard.
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