​​​​​​Symbio Secures Key Licence to Enhance Voice Service Offering in Malaysia​

​​​​​​Symbio Secures Key Licence to Enhance Voice Service Offering in Malaysia​

May 7, 2024

Symbio Holdings Limited, a leading voice communications software provider today announced it has been granted the network service provider (NSP) licence by the Malaysian Communications & Multimedia Commission (MCMC), the regulatory authority in Malaysia, further expanding its in-region offering.  

The issue of the NSP licence to Symbio, as the trusted voice partner in Asia-Pacific, presents opportunities for global service providers and communications innovators seeking scalable, high-availability Tier-1 voice coverage to enter the Malaysian market.

Symbio’s Tier-1 voice offering in Malaysia will supplement its existing Tier-1 domestic network in Singapore, both available within its South-East Asia (SEA) Regional Hub, allowing global telecom and technology service providers to cater to customers across multiple countries through a single Symbio interconnect.  

Symbio’s CEO of Connect Division, Dylan Brown shared “Symbio prides itself on being easy to do business with. For over 20-years we have been providing customers with choice, allowing them to unlock opportunities that serve them best. The issuing of our NSP licence is a key milestone and not common for foreign owned entities. We are eager to work with local carriers as we build out our full Tier-1 capabilities.”

Mr. Brown went on to share, “Offering access to multiple Tier-1 domestic voice networks via the SEA Hub further increases speed to market and reduces costs for communication providers without compromising on quality – they do not have to manage multiple interconnections and providers, allowing them to grow, connect and expand in a rapidly digitising region.”

The NSP licence comes a year after Symbio launched its initial offering in Malaysia, paving the way for international customers to establish connections within the country through a host of voice services, including the allocation of international numbers.

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